Service packages

Even though we offer scheduled, unscheduled and bespoke service and assistance, we have put together a few different packages covering the most demanded services. All service and maintenance tasks are performed by experienced staff ready to support you globally.

On-site Service/training

  • Scheduled service packages, including extended warranty and 24/7 support on all our equipment and customised service solutions for any multi-brand or full-system equipment
  • Our OEM service optimises accessibility and secures the uptime of our clients’ equipment globally. Because the equipment is primarily operated in harsh environments, we even perform preventive inspection and service to ensure 24/7 uptime
  • Furthermore, we offer customised training sessions for optimum understanding and use of equipment

Remote Support, 24/7 hotline

MacArtney Offshore Wind Solutions technicians are also ready to remotely support assistance and rectification, software upgrades, parameter changes and diagnostics via our 24/7 hotline.

This service can be offered as a package or on an hourly basis. It ensures that local operations can get technical support regardless of the time zone or time of day. We understand the value of such accessibility, knowing that our equipment is used around the clock in harsh environments.

Service number

24/7 service number: +45 76132000