24/7 Global Service
We base our approach and task completion on the united performance of dedicated, high-level employees making us agile and efficient. Locally and globally.
"Out of sight, out of mind" does not apply to us. We follow the equipment and system even after delivery and implementation. If any service is needed, it is often provided by the product leads, securing firsthand insight and knowledge about the project.
Furthermore, we offer customised training sessions for optimum understanding and use of equipment.
In Denmark, our facilities are placed near the Jutlandic west coast, meaning we can get to the larger offshore harbours in a short amount of time. To ensure accessibility in securing our clients’ equipment, we can deploy our technicians to destinations worldwide. We also offer a 24/7 remote support hotline at your convenience.
Our technology has a long performance history, naturally influencing our service period and, thus, adding fruitful years to customer relations. Maintaining a long lifespan ensures the best possible output and valuable uptime.
In that spirit, we see more and more customers returning equipment for an update and refurbishment. A cost-effective procedure, rewarding them with a prolonged operational life.
Troubleshooting your equipment
During operation, 24/7 uptime is vital. MacArtney Offshore Wind performs scheduled as well as unscheduled service and troubleshooting on all MacArtney Offshore Wind Solutions and multi-brand equipment - either on-site or remote.
24/7 service number: +45 76132000