Quality and safety in focus
24/7 Global Service
MacArtney Offshore Wind Solutions offers 24/7 OEM service with quality and safety in focus. To ensure accessibility in securing our clients’ assets, we are ready to deploy our technicians to destinations around the world. We also offer a 24/7 remote support hotline for your convenience.
We perform scheduled as well as unscheduled service and troubleshooting on all MacArtney Offshore Wind Solutions and multibrand equipment, as well as offering scheduled service packages, including extended warranty and 24/7 support on all our equipment and customised service solutions for any multibrand or full-system equipment.
Our OEM service optimises accessibility and secures uptime of our clients’ equipment globally. Because the equipment is mostly operated in harsh environments, we also perform preventive inspection and service to ensure 24/7 uptime.
Remote Support, 24-7 hotline
MacArtney Offshore Wind Solutions technicians are also ready to remotely support assistance and rectification, software upgrades, parameter changes and diagnostics, via our 24/7 hotline.
This service can be offered as a package or on an hourly basis. It ensures that local operations can get technical support regardless of the time zone or time of day.
We understand the value of such accessibility, knowing that our equipment will be used around-the-clock in harsh environments.