Dear [FirstName] [LastName]
Would you recommend MacArtney to a friend or a colleague?
Once a year, MacArtney carries out a customer satisfaction survey via the trusted NPS metric - aka Net Promoter Score.
NPS® is a customer relationship tool consisting of an 11-point scale from 0 to 10. Respondents are asked one question only: to rate how likely they are to recommend a company's product/service to a friend or colleague.
Learning how we score helps us perform against goals and inspires and motivates us to deliver even better customer encounters.
If you would like to help us, please click the button below to start the survey.
Thank you for your participation!
The MacArtney Group